Términos del servicio

Terms of Service

Welcome to Vecino Shop. By using our website and purchasing our products, you agree to the following Terms of Service. Please read these terms carefully before making a purchase.

1. General Information

• Vecino Shop offers a curated collection of vintage items, each with unique characteristics. These items may show signs of wear and age, which are part of their charm.

• Our store is based online, and by using our website, you agree to comply with our terms and policies.

2. Product Information

• All products are described as accurately as possible, including their condition, size, and any visible wear or defects. We strive to ensure that the photos and descriptions represent the products truthfully, but since our items are vintage, some variation may occur.

• By purchasing an item, you acknowledge that you understand the nature of vintage goods and that slight imperfections are normal.

3. Ordering Process

• When you place an order, you are agreeing to purchase the item(s) at the listed price, plus any applicable shipping fees and taxes.

• We reserve the right to cancel or refuse any order at our discretion, especially in cases of stock errors or fraudulent activity.

4. Payment

• We accept a variety of payment methods including major credit cards, PayPal, and others available on our checkout page.

• Full payment must be received before an order is shipped.

5. Shipping

• We offer domestic and international shipping. Shipping costs are calculated at checkout based on your location.

• Orders are typically processed within 1-3 business days. However, delivery times may vary depending on your location and the shipping method selected.

• We are not responsible for any customs fees or import duties for international orders.

6. Returns and Refunds

• Returns: We accept returns within 7 business days from the delivery date, provided the item is in its original condition and packaging.

• Refunds: Once a returned item is received and inspected, a refund will be processed within 5-7 business days.

• Non-returnable items: Customized or altered items cannot be returned. Additionally, items that have been damaged by the customer are not eligible for refunds.

• Damaged items: If an item arrives damaged or with defects not listed in the description, please contact us within 24 hours for a return or exchange.

7. User Conduct

• You agree not to use our website or services for any unlawful purposes, including but not limited to fraudulent activities or any form of harassment.

• You also agree not to disrupt or interfere with the website’s operation, or attempt to gain unauthorized access to other systems or networks connected to Vecino Shop.

8. Intellectual Property

• All content on Vecino Shop, including text, graphics, logos, images, and videos, is the property of Vecino Shop and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without prior written consent.

9. Limitation of Liability

• Vecino Shop is not responsible for any loss, damage, or injury resulting from your use of our products, services, or website. You agree to use our site and products at your own risk.

10. Privacy Policy

• We respect your privacy and protect your personal information. Please refer to our Privacy Policy for more details about how we collect, use, and protect your data.

11. Changes to Terms

• We reserve the right to modify or update these Terms of Service at any time. Any changes will be posted on this page with the updated date.

12. Contact Us

If you have any questions or concerns about our Terms of Service, please contact us at vecinoshop@gmail.com.